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Warranties & repairs

  • I have a complaint about an item. What now?
    If you have a complaint about an item, please contact our customer service team. We are ready to help you and together we will find a suitable solution.
  • What are the warranty conditions?
    For information on our guarantee conditions, please contact customer service. They can tell you exactly what the conditions are for your specific purchase.
  • Who repairs my product?
    Our reliable suppliers will take care of repairing your product. They have the expertise and the right parts to get your purchase back in top condition.
  • How do I report a repair?
    Reporting a repair is easy. Contact our customer service team and they will assess your repair request. They will be happy to help you with the next steps in the process.

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